Digital vehicle health checks

Digitise the vehicle health check — keep the workshop process clear

A digital vehicle health check should feel like the inspection you already run, with a better record, clearer evidence and a cleaner handover to the customer.

A vehicle health check is the structured inspection a garage carries out to assess the condition of a vehicle and highlight work that should be considered now or soon.

Doing that digitally means the checklist, statuses, notes, photos and recommendations live in one report — ready to send, store and revisit on the next visit.

Paper health check vs digital health check

The goal is not more admin. It is a clearer record of the same professional inspection.

Typical paper flowWith Vehicle HealthCheck
Printed checklist filled in by handConfigurable digital checklist on a phone, tablet or desktop
Ticks and abbreviations that customers never seeGreen, Amber, Red and N/A statuses with notes per item
Loose photos in a camera roll or messaging appPhoto evidence attached to the inspection item
Verbal explanation at the counterPDF report and, on Pro, a secure online customer report

Where digital health checks usually go wrong

Some teams try to force health checks into generic form tools or overloaded garage platforms. The result is either too little structure for technicians, or too much software for a focused inspection job.

  • Generic forms do not match how a bay inspection actually progresses.
  • Customers still cannot see why an item is Amber or Red.
  • Recommended work and pricing live in a separate conversation.
  • There is no tidy history when the same vehicle returns.

A health-check-first digital workflow

Vehicle HealthCheck is shaped around the inspection itself.

  • Create a report from registration lookup or manual vehicle entry.
  • Move through one checklist item at a time with draft recovery and autosave.
  • Record condition, notes and photos before you leave the bay.
  • Add recommendations and customer pricing on Pro where the finding needs action.
  • Send the finished health check as a professional customer report.

What a digital health check includes

  1. Vehicle identity — Registration lookup with manual fallback.
  2. Checklist inspection — Your garage’s items with clear condition controls.
  3. Evidence — Notes and photos against the findings that need proving.
  4. Sign-off — Technician sign-off before the report is issued.
  5. Customer handover — Email delivery plus Pro online decision actions.

Statuses technicians already understand

Green, Amber, Red and N/A keep the digital health check familiar on the bay.

Interactive product illustrations are available in the JavaScript experience on this page.

Benefits of going digital

Workshop benefits

  • More consistent health checks across technicians.
  • Fewer lost findings between bay and front desk.
  • A reusable vehicle history for return visits.

Customer benefits

  • A readable report after the inspection.
  • Evidence for the items that need a decision.
  • Less pressure to decide from memory alone.

Example: replacing a printed pad

Family-run workshop · MOT bay adjacent

The garage retires its printed health-check pad and configures the same sections in Vehicle HealthCheck. Advisers still talk customers through findings at the desk, but every report is emailed and stored against the vehicle.

When the customer returns eight weeks later, the previous Red and Amber items are still visible in history before the next inspection starts.

Digital vehicle health check FAQs

Can we keep our own health-check structure?

Yes. Inspection checklists are customisable so the digital report can follow the way your garage already inspects vehicles.

Do we need Pro to run a digital health check?

Basic covers digital inspections, photos, history and PDF report delivery by email. Pro adds recommendations, customer pricing, secure online reports, approvals, Customer Responses, dashboard metrics and Team accounts.

Is this only for large dealer groups?

No. Vehicle HealthCheck is aimed at UK garages and workshops that want a specialist health-check workflow without buying a full management suite.

Keep reading

Start with Vehicle HealthCheck

Vehicle HealthCheck plans start at Basic £19.99/month and Pro £49.99/month. No per-vehicle or per-inspection charges.

Start your 14-day Pro trial · See pricing · Back to Vehicle HealthCheck