Steering / Suspension
UrgentRecommended work
Replace control arm bushing and ball joint
Customer price
£250
Digital vehicle health checks
Turn vehicle inspections into approved repair work.
Create professional digital vehicle health checks, add photo evidence and repair recommendations, send them to customers, and track what gets approved.
No card requiredNo per-vehicle or per-inspection charges
Current item
Steering / Suspension
GreenGood
AmberMonitor
RedUrgent
N/ANot applicable
Control arm bushing is cracked and perished. Ball joint boot is torn with grease loss. Urgent replacement recommended.
Photo evidence
Recommended work
Replace control arm bushing and ball joint
When · Urgent
Customer price
£250
Labour £140 · Parts £110
Parkside Motor Works
Vehicle Health Check
DEMO 123
Product tour
See it in action
A short walkthrough of Vehicle HealthCheck — from entering the number plate (autofill that saves typing) through inspection and photo evidence, to the customer report and repair decision. Pro also covers inspection video and SMS report links.
One clear workflow
From inspection to customer decision.
Vehicle HealthCheck keeps the handover simple: show what you found, make the recommended work clear, then let the customer respond.
01Inspect
02Prove
03Recommend
04Price
05Send
06Customer decides
Interactive customer report
See exactly what your customer sees.
Explore a safe recreation of a customer report. Expand a finding, review evidence, make an item-by-item decision, approve all remaining work or request a callback.
Interactive demo — no action will be submitted.
All data and actions on this page are local to this browser. This is not a real customer report.
All data and actions on this page are local to this browser. This is not a real customer report.
- Customers do not need an account.
- Pro reports are sent by email or SMS with a secure report link and PDF copy.
- Approve, decline work, approve all or request a callback.
Parkside Motor Works
Vehicle Health Check
DEMO 123
Recommended work
2 items · £395 total
Urgent
Steering / Suspension
£250
Urgent
Rear tyre
£145
Number plate autofill
Enter the number plate. Skip the typing.
On create health check, enter the UK registration / number plate. Vehicle details auto-fill — make, model, colour and fuel — so you spend less time typing before the inspection starts. MOT history lookup powers it, and technicians also see MOT status and recent history. Customer reports get a short MOT status line.
- Saves time at create — autofill the vehicle, then get on with the health check.
- Included on Basic, Pro and the free trial — not Pro-only.
- Soft-fail: if lookup fails or the vehicle is not found, enter details manually. Creating a report is never blocked.
- App-only — not a live public MOT checker on this site, and not an official DVSA or DVLA product. Road tax stays a manual field.
Number plate DEMO 123
Auto-filled — less typing
Volkswagen Golf
MOT valid until 12 Mar 2027
Customer report
For the inspection bay
Built around how a health check is carried out.
After the number plate autofills the vehicle (on all plans — see above), work through a configurable checklist, record the condition, add notes and attach photo evidence — plus Pro inspection video when you need motion as well as stills.
- Green, Amber, Red and N/A technician controls.
- One item at a time with progress and review.
- Pro video alongside photos — monthly: 2 min end summary; yearly: 4 min summary plus optional 30s item clips; Basic stays photos only.
- Draft recovery and autosave while work is in progress.
Registration DEMO 123 · Volkswagen Golf
MOT valid until 12 Mar 2027 · last test Passed
Current item
Steering / Suspension
GreenGood
AmberMonitor
RedUrgent
N/ANot applicable
Notes: Control arm bushing cracked. Ball joint boot torn.
+ Add photo evidence
Pro recommendations and pricing
Turn a finding into clear recommended work.
For Amber and Red findings, add a recommended repair and timing, then build a straightforward customer price from labour and parts.
- Use Monitor / low priority, Book soon or Urgent timing.
- Labour and parts create a customer total.
- Recommendations and pricing can be edited before the report is sent.
Urgent
Replace control arm bushing and ball joint
Recommended repair: Steering / Suspension
Customer price
£250
Labour £140 · Parts £110
Photo and video evidence
Show the customer. Don’t just tell them.
When customers can see the wear or damage themselves, recommended work is easier to understand. On Pro, add inspection video alongside photos — customers watch it on the online report.
- Attach multiple photos to an inspection item.
- Pro monthly: up to 2 min summary at the end of the inspection; Pro yearly: up to 4 min summary plus optional 30s clips on inspection items — tap-to-play on the online report, not in the PDF.
- Photos appear on the secure customer report.
- Staged demo imagery only — not a live customer inspection.
Steering / Suspension
Red · UrgentTechnician finding
Photo evidence
Garage-side follow-up
Know what the customer decided.
Customer Responses gives your garage an operational view of reports that are ready to send (Email, SMS or Both on Pro), awaiting a response or already acted on.
VehicleStatus
DEMO 123
Volkswagen Golf
Awaiting responseSAMPLE 44
Ford Focus
ApprovedPARK 82
Mini Cooper
Partially approvedHISTORY 2
Honda Civic
DeclinedFIXTURE 7
Vauxhall Corsa
Callback requestedVehicle HealthCheck
Completed inspections42
Recommended work£4,280
Approved work£3,160
Approval rate73.8%
Approval rate is approved work value divided by recommended work value.
Garage branding
Your garage. Your customer experience.
Add your garage name, contact details and logo. Your logo appears on customer-facing reports, Pro report emails and PDF reports.
- Logo upload, replacement and removal in settings.
- Shown on the secure customer report header.
- No custom colour themes — brand identity through your logo.
Parkside Motor Works
Vehicle Health Check
DEMO 123
Team / Workers
Built for the whole workshop.
On Pro, an Admin manages Team, garage settings, checklist, billing and commercial analytics. Workers handle operational inspection, reporting and customer responses.
- Workers use their own logins — no shared passwords.
- Invite, resend or revoke pending invitations.
- Team members included on Pro — Admin plus Worker logins.
Alex Morgan
Admin
YouJamie Cole
Worker
ActiveSam Rivera
Worker
ActivePending invite
Worker
InvitedVehicle and report history
Every inspection stays with the vehicle.
Search by registration, make/model or customer details, then open report history for repeat visits and previous work.
- Registration search across vehicles and reports.
- Drafts appear in history while work is still in progress.
- Complements — not replaces — a full CRM.
Search · DEMO 123
VehicleReports
DEMO 123
Volkswagen Golf
SAMPLE 44
Ford Focus
Fits your existing setup
Already use garage-management software? Keep it.
Vehicle HealthCheck is focused on the inspection-to-customer-decision process. It complements the systems you already use for running the rest of the workshop.
Your existing software
Continue using it for the rest of your workshop.
- Bookings
- Invoices
- Accounting
- Parts
- CRM
Vehicle HealthCheck
Bring the vehicle health check and customer decision together.
- Inspect
- Evidence
- Recommended work
- Customer pricing
- Customer approval
From UK garages
What garages say.
“We find it brilliant, saves everyone running around. That video inspection is the biggest game changer for us”
“The app is a game changer, we used to write everything on paper. Now we create reports in the app and send them to the customers. I still like to have personal contact with our customers so once they receive the reports I give them a call.”
“Original Vehicle HealthCheck was created for me in 2019 as a custom software. It has come such a long way from when it was first created”
Straightforward plans
Start with the workflow you need.
Basic covers the core digital health check with number plate autofill (saves typing before the inspection), photo evidence and PDF email. Pro adds customer pricing, secure online reports, inspection video, SMS report links, customer decisions, Customer Responses and commercial visibility. Autofill and MOT history stay on every plan — including the free trial.
Basic
Digital inspections and professional report delivery.
£19.99 / month
or £199 / year
- Enter the number plate — autofills make, model, colour and fuel (saves typing); MOT status and history for the tech (also on Pro and free trial)
- Configurable checklists, notes and photos
- Drafts, autosave and vehicle history
- PDF report sent by email (email only — no SMS)
- Photos only — upgrade to Pro for inspection video
- One Admin / single user login only — no Workers or team accounts
Starts with 14 days of Pro. No card required.
Pro
Everything in Basic, plus the customer decision workflow.
£49.99 / month
or £499 / year
- Number plate autofill + MOT history included (same as Basic and the free trial — not Pro-only)
- Recommendations, labour, parts and customer pricing
- Secure online customer reports and PDF copy
- Inspection video alongside photos — Pro monthly: one 2 min summary at the end of the inspection; Pro yearly: up to 4 min summary plus optional 30s clips on inspection items; tap-to-play on the online report, not in the PDF
- SMS report and approval links — Email, SMS or Both (monthly 100 SMS/mo; yearly 500 SMS/mo)
- Auto SMS reminder at 24h if no decision (can turn off in Settings)
- Approve, decline work and callback actions
- Customer Responses and commercial dashboard
- Team / Workers included (Admin + Workers)
14-day Pro trial. No card required. No per-vehicle or per-inspection charges. Number plate autofill and MOT history lookup are included on Basic, Pro and the free trial. Team / Workers included on Pro (Admin + Workers). Basic is one Admin only — no Workers. Pro monthly includes a 2 min end-of-inspection summary video; Pro yearly adds a 4 min summary plus optional 30s clips on inspection items, and a higher SMS allowance (500/mo vs 100/mo).
Frequently asked questions
The details garages ask about.
What is Vehicle HealthCheck?
Vehicle HealthCheck is digital vehicle health check software for UK garages. Technicians carry out inspections, add photo evidence and recommended work, then send a clear customer report — so inspections turn into approved repair work.
Is this the NHS Health Check?
No. Vehicle HealthCheck is garage software for digital vehicle inspections and customer repair approvals. It is not the NHS Health Check, and it is not a Halfords consumer ‘vehicle health check’ booking product.
Does it replace my garage-management software?
No. Vehicle HealthCheck isn’t software for managing your entire garage. It’s software for turning inspections into clear, customer-approved repair work — so it sits alongside your existing booking, invoicing, accounting and workshop systems.
Do real garages use Vehicle HealthCheck?
Yes. Independent UK garages use it day to day — including workshops like JM Diagnostics, L.G Mechanics and Motocraft Service LTD. Their feedback is on the homepage testimonials section, with Google Maps links to each garage.
Do customers need an account?
No. Pro customer reports are opened through a secure link sent by email or SMS. Customers can review findings and make a decision without creating an account.
Can customers approve repair work online?
Yes, on Pro. Customers can approve or decline recommended work from the secure report, approve all remaining items, or request a callback.
Can customers approve only some repairs?
Yes. In a Pro customer report, customers can approve or decline work item by item, approve all remaining work or request a callback.
What happens when I enter a registration?
On create health check, enter the UK number plate / registration. Vehicle details auto-fill — make, model, colour and fuel — so you type less before the inspection starts (you can still edit them). MOT history lookup powers the autofill and shows MOT status and recent history to the technician. Customer reports show a short MOT status line. If the lookup fails or the vehicle is not found, enter details manually — creating a report is never blocked.
Is number plate autofill / MOT history included on Basic?
Yes. Enter the number plate to autofill vehicle details and see MOT status/history — included on Basic, Pro and the free trial, not Pro-only. Road tax remains a manual field; we do not offer live tax lookup.
Do free trial users get number plate autofill?
Yes. Basic, Pro and the free trial all include number plate autofill and MOT history lookup for garages that can create reports. The 14-day Pro trial includes it, and it remains available if you continue on Basic or Pro.
Can technicians upload photos?
Yes. Technicians can attach multiple photos to inspection items, helping customers understand the finding.
Can technicians record inspection video?
Yes on Pro. Video sits alongside photos (record-only, no gallery upload). Pro monthly: one summary video at the end of the inspection, up to 2 minutes (auto-stop). Pro yearly: up to 4 minutes end summary plus optional 30-second clips on inspection items. Customers tap to play on the online report only — video is not embedded in the PDF. Basic stays photos only; upgrade to Pro for video.
Can I send the customer report by SMS?
Yes on Pro. Report delivery offers Email, SMS or Both (Twilio-powered UK SMS with the secure report or approval link). Pro monthly includes up to 100 SMS per calendar month; Pro yearly up to 500 SMS per month. An optional auto reminder can send once at 24 hours if the customer has not decided yet (turn it off in Settings). You can also opt in to an admin SMS when a customer responds — UK mobile numbers only. Basic remains email only.
Can I add my garage logo?
Yes. Your garage logo can be uploaded in settings and appears on customer-facing reports, Pro report emails and PDF reports.
Can multiple technicians use VHC?
Basic is one Admin / single user login only — no Workers or team accounts. Pro includes Team / Workers (Admin + Workers): Admins manage Team, billing, garage settings and commercial analytics; Workers handle operational inspection, reporting and response work.
Does it work on phones and tablets?
Yes. The inspection workflow and customer report are designed to work on phones, tablets and desktops.
Can I send a PDF?
Yes. Basic reports are delivered as PDF email attachments. Pro emails include a secure customer-report link as the primary action and a PDF copy.
Is there a free trial?
New garages receive a 14-day Pro trial after email verification and garage provisioning. No card is required.
Do I need a card for the trial?
No. The 14-day Pro trial does not require a card.
What happens when the Pro trial ends?
When the trial ends, the garage becomes read-only until a plan is chosen. Existing data, reports, evidence and history are retained.
Are there per-vehicle or per-inspection charges?
No. Plans are priced monthly. There are no per-vehicle or per-inspection charges.
How are customer reports accessed?
Pro customer reports are sent with a secure link by email, SMS or both. Customers open the link on their phone or computer — no account required. Basic reports are PDF email only.
Ready when you are
Turn your next inspection into approved work.
Give your technicians a clearer health-check workflow and give customers a straightforward way to respond.
No card required
Contact
Questions before you start?
Prefer to talk first? Send a message and we will get back to you. For the fastest way to try Vehicle HealthCheck, start the 14-day Pro trial from the app login page.